Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). Please read them carefully before proceeding.

2. Eligibility Requirements

To use our platform, you must:

• Be at least 18 years old (or the minimum age required in your jurisdiction)
• Not be prohibited from participating in online gaming under any applicable laws
• Provide accurate and complete information when registering for an account

3. Minimum Age Requirement

You must be at least 18 years old to use our platform, or meet the minimum age requirement set by your jurisdiction.

4. Geographic Restrictions

We reserve the right to restrict access to our platform in certain jurisdictions, countries, or regions. Please note that our services may not be available in all areas due to local laws and regulations.

5. Account Registration Rules

To register for an account, you must provide accurate and complete information about yourself. We may request additional documentation or verification before activating your account.

6. One-Account-Per-User Policy

Each user is only allowed one active account on our platform. Creating multiple accounts to benefit from bonuses, promotions, or any other perks will be considered a breach of this Agreement.

7. Identity Verification and KYC

We may request verification documents (such as government-issued ID, passport, or proof of address) to ensure the security and authenticity of your account.

8. Account Accuracy Obligations

You are responsible for ensuring that all information on your account is accurate and up-to-date. Any discrepancy in this regard will be investigated by our customer support team, and may result in penalties or even suspension/closure of your account.

9. Account Security Responsibilities

You must ensure the security of your login credentials (username/password) at all times. We are not responsible for any unauthorized access to your account resulting from your failure to protect these details.

10. Restricted Behaviour and Prohibited Activities

The following activities are strictly prohibited on our platform:

• Collusion, match-fixing, or other forms of cheating
• Abusing promotions, bonuses, or incentives in a way that affects gameplay fairly or causes harm to others
• Sharing login credentials with another person

Engaging in any of these practices may result in penalties, suspension/closure of your account, and/or reporting to authorities.

11. Bonus and Promotion Rules

Bonuses and promotions are only available for legitimate gaming purposes and are subject to the following rules:

• Eligibility criteria apply (see individual bonus/promotion terms)
• Wagering requirements must be met before withdrawals
• Minimum/maximum stakes may apply depending on the promotion

Breaching these conditions or exploiting bonuses/provisions in an unfair manner will lead to penalties, suspension/closure of your account, and/or reporting to authorities.

12. Wagering and Gameplay Conditions

Gaming on our platform is subject to standard rules:

• Stakes must be made using valid deposit methods
• Winnings are available for withdrawal after meeting minimum wagering requirements (if applicable)
• Cancellation or reversal of stakes may occur due to a range of reasons

13. Bonus Abuse Prevention

Engaging in any form of bonus abuse, such as exploiting promotions to gain unfair advantage or trying to circumvent our systems by manipulating gameplay will be considered an attempt at cheating.

14. Deposits and Withdrawals

Please refer to our Deposit/Withdrawal Policy for further information on payment methods and processing times:

• Valid deposit methods include credit cards (Visa, Mastercard), e-wallets (Skype Moneybookers), bank transfers
• Payment processors may apply varying transaction fees based on type and value of transfer

15. Verification Before Withdrawals

Before we process withdrawals, you must provide any required verification documents or information to support the identity/authenticity of your account.

16. Processing and Review Procedures

Withdrawal requests are reviewed according to our processing schedule, taking into consideration payment method specifics, system limitations, and security requirements:

• Processing times may vary based on transaction type/value

17. Responsible Gaming Expectations

Please note that we encourage responsible gaming practices:

• Take regular breaks from playing
• Set limits for stakes/winnings
• Self-exclude if you feel your betting habits are problematic
• Seek help when needed, through our support channels or external resources

18. Self-Exclusion and Account Restrictions

We may restrict or suspend access to your account due to suspicious activity, potential problems with account security, gaming abuse, etc.

Self-excluding is available upon request for users experiencing issues with their betting habits; temporary breaks are also allowed as needed:

• Temporary exclusion: 24/48 hours
• Self-exclusion: up to one year

19. Game Fairness and RNG Systems

We guarantee fair gameplay through the use of Random Number Generators (RNGs). Our system uses complex algorithms designed by expert mathematicians.

For disputes regarding outcomes, please contact our support team who will investigate fairly under these terms.

20. Technical Interruptions or Voided Gameplay

Occasional technical issues may result in voiding of gameplay:

• In-game disconnections
• Technical errors (e.g., software glitches)
• Server downtime/repairs

In such cases, no liability can be attributed to us; any claims resulting from interrupted gaming sessions will not be honoured.

21. Suspension or Closure of Accounts

We may suspend/closure an account for various reasons including but limited to:

• Gross breach of these Terms & Conditions
• Insufficient funds for betting (negative balance)
• Failure in compliance with our rules/regulations

Notification and opportunity to rectify any issues prior to suspension will be provided; please ensure your contact information remains current.

22. Intellectual Property and Platform Ownership

All intellectual property rights including trademarks, designs, copyrights belong solely to Wiz Casino; no content on this platform may be used for purposes not in compliance with applicable laws or these terms without our explicit written permission.

23. Limitation of Liability

We cannot guarantee that the services provided will meet your expectations or will be error-free:

• No liability can be accepted under any circumstances for damages resulting from lost opportunity
• Any losses due to hacking/cheating, equipment damage, misuse of internet/communications may not be covered by our policies

24. Modification of Terms

We reserve the right, at any time and in accordance with applicable law, to modify these Terms & Conditions by posting changes online or through notice sent to you directly (if necessary). By continuing use of the platform after notification that terms have changed means acceptance of updated terms.

25. Contact/Support Guidance

Should you encounter difficulties, misunderstandings, disputes with our rules and policies, please contact us; we're here to help:

• Multiple language support options available
• Expert assistance for all user queries

26. Applicable Licensing or Regulatory Oversight Where Relevant

This platform operates under international iGaming regulation (Curaçao) subject to any governing legislation of its jurisdiction.

Compliance with local laws will be strictly maintained according to guidelines set forth in this Agreement.

By accessing, using Wiz Casino's online services and their websites you agree to these Terms and Conditions.